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Kirklees Steel Mill Unit 4, Grove St, Brighouse HD6 1PL, UK – 01484 400140
What can I say? What a lovely lady Joan is. My experience was very positive. I was helping my son buy is first car but not quite as helpful as Joan who helped him a lot. Even explained MOT, Road Tax to him. The car itself was clean and tidy it was also serviced and full 12 MOT before collection. Highly recommended 5 star plus.
Joan was absolutely fantastic with the superb, splendid, friendly, professional, amicable and faultless service provided to me yesterday afternoon in respect of purchase of car from Joan West Trade Car Sales - by far the best service I have ever received while purchasing a car. From start to finish, He was very patiently and professionally explained everything in details, without omitting anything and spend lots of time on the transaction, ensuring that everything was to my entire satisfaction. An unparalleled service second to none.!! The whole experience was well beyond my expectation and I would not hesitate one bit in recommending. Even my 3 young children received chocolates and goodies in the "Goodies bag" - totally unexpected!! I would highly recommend Joan West Trade Car Sales to anyone who want a hassle -free process of purchasing a car. Well done Joan and the rest of the very friendly team - they all made me very welcomed with refreshments and their helpfulness and cheerfulness after a long journey from London Keep up the good work, all of you at Joan West Trade Car Sales.
Mill Royd St, Brighouse HD6 1EY, UK – 01484 818984
Bought a ford focus 1.6 off Rob the salesman. Want to thank him for a hassle free transaction. The car has just come back from a service and is in good health. Low mileage so it should last me a long time. Was happy with the price, and Rob even took it in for a little body work (small amount of rust on the arches, now good as new). He knocked that off the final price of the car which i was pleased with. Thanks from a happy customer.
Today I bought an Astra 1.7 exclusive, the car is amazing and fully spotless throughout along with no faults. Rob the salesman was courteous and polite from the moment I passed the entrance and very helpful with everything. they wasn't a question he couldn't answer without a pause. very happy with the customer service, price and vehicle along with 15 months warranty for any faults and 12 months MOT + AA cover. Thank you
Leeds Rd, Huddersfield HD5 0RP, UK – 01484 516016
This is an update to the review I left just over a year ago when I felt 1 star was far too generous (previous review at end). However, having just picked up my new car (2nd one from this dealership) I though it only right to update on my previous experience. Jamie who I dealt with this time was one of the most helpful salesman I have ever bought a car from. It was very apparent that Jamie went above and beyond to assist me in finding the right car and at a great price. Communication from him was second to none and his levels of efficiency were impressive. The only let down this time and the reason for not having a 5* review is that the valet bay jet wash wasn't working and therefore my rand new car was handed over dirty. I appreciate this is unforeseen but sure a Land Rover main dealer has a backup plan?? It was suggested I send in a receipt for when I get it cleaned. The cost doesn't bother me, I would've rather had a clean car. In short..... If you're buying a car, ask for Jamie. Previous review- The worst main dealer experience I've ever had. That bad I'm disappointed with myself for giving them my business. One example is that we gave them money to tax our new car before we picked it up. Over a week later they sent us a cheque in the post with a note saying.... Take this to the post office to tax your car. Just checked online and the car is showing as 'not taxed' and has been for over a week while we've been driving it. Another example is that they lied to us about the wheels, they were meant to be damage free, turned up to collect the car and they had chunks out of them. Another example being told it would have a full tank of diesel then had to sit and wait while they went to do it as they'd forgot. Oh, and 'there's your car and your keys'- what happened to being shown how everything works? Don't say you haven't been warned!!
Excellent service, friendly staff, everything you would expect from a Land Rover dealer
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